#serviceincluded

In keeping with our sister restaurant Perilla, our pricing is inclusive of 12.5% service charge. Rather than adding service at the end of the meal, it is incorporated in each dish or bottle of wine.

Service charge is misunderstood by customers and the TRONC system used to manage its distribution underpins a way of paying staff that we do not support and believe is outdated. For us, skilled staff should be guaranteed fair wages.

The cost of the service charge has now been absorbed into the menu prices. What you see is what you pay.

We believe it is clearer for customers. And better for staff.

Paying staff through TRONC in too many other restaurants means paying to a certain level and then using service to top up. For many staff it can be from the minimum wage. We think our Industry is better than this.

It also means that our staff wages are consistent every month. We don’t believe that the wages of our staff should be subject to the season or the vagaries of how full the restaurant is.

We believe hospitality is a great career and that means paying our staff more fairly. Going #serviceincluded is, for us, the first step to a better way of doing business.

Email: info@morchelladining.co.uk