#serviceincluded

In keeping with our sister restaurant Perilla, our pricing is inclusive of service charge. Rather than adding service at the end of the meal, it is incorporated in each dish or bottle of wine.

Service charge is misunderstood by customers and the TRONC system used to manage its distribution underpins a way of paying staff that we do not support and believe is outdated. For us, skilled staff should be guaranteed fair wages.

The cost of the service charge has now been absorbed into the menu prices.. 

We believe it is clearer for customers. And better for staff.

Optional additional tips for exceptional service are welcome. 100% of these are distributed between all staff monthly.

This means that our staff wages are consistent every month. We don’t believe that the wages of our staff should be subject to the season or the vagaries of how full the restaurant is.

We believe hospitality is a great career and that means paying our staff more fairly. Going #serviceincluded is, for us, the first step to a better way of doing business.

Email: info@morchelladining.co.uk